Backyard Bootcamp — Terms of Service

Definitions & Interpretation

Unless the context otherwise requires, references to these Terms and Conditions include any amendments or supplements from time to time.

General

Backyard Bootcamp involves physical activities and obstacles which carry inherent risks. Use of equipment is at your own risk. All attendees must observe the Entry Conditions at all times.

We use reasonable efforts to ensure descriptions of Backyard Bootcamp are accurate; images and videos are illustrative only. By proceeding with a booking you confirm you are not relying on representations beyond these terms.

1. Entry into Backyard Bootcamp

1. All entrants must hold a valid entry ticket for the date and time shown.
2. Moving bookings, cancellations and refunds.
   We operate a no‑refund policy under any circumstances. Up to 48 hours before your booking, you may move your activity date free of charge (subject to availability) via the link in your confirmation email or by telephone: 07796 823362.
   • If we cancel your booking, we will use reasonable endeavours to notify you as soon as possible. You are entitled to a full refund of amounts paid for the cancelled booking; no other compensation is payable.
   • If we must close once your session has started for reasons beyond our control (e.g. high winds, lightning, icy conditions), we will offer alternative times/dates within one year at no charge. In all other weather, we operate as normal and standard conditions apply.
3. Our Site will guide you through the booking process. Before submitting your Order, please check it carefully and ensure each guest satisfies the Entry Conditions. By submitting an Order you confirm authority to book on behalf of your party and accept these terms.
4. No part of Our Site constitutes a contractual offer. Your Order is an offer that we may accept at our discretion. Our acknowledgement is not acceptance. A legally binding contract is formed only when we email your booking confirmation.
5. If we cannot accept or fulfil your Order (e.g. requested dates unavailable), no payment will be taken or, if taken, will be refunded within 7 Business Days.
6. You may request to change your booking date up to 14 days before attendance. We will use reasonable endeavours to accommodate but cannot guarantee all changes.
7. Where you purchase tickets for others, you accept the Entry Conditions (including any waiver) on behalf of every guest and must ensure compliance by each person.
8. Exclusive‑use bookings must be made directly with us. Payment is required in advance unless special credit terms are agreed. We may require a non‑refundable deposit and full payment 24 hours prior to attendance; entry may be refused if any amount remains outstanding.
9. Payment for all tickets online/telephone must be made in advance during the order process.

2. Changes to Backyard Bootcamp

1. We will endeavour to make as many obstacles available as possible but may remove or close obstacles without notice where necessary.
2. For safety or operational reasons (including staffing, weather, capacity, special events, security), we may close all or part of Backyard Bootcamp or suspend operations. If closed for these reasons, we may offer substitute tickets for an alternative date.

3. Entry Requirements

1. Admission is subject to the Entry Conditions. Failure to comply or complete the online Attendee Disclaimer may result in refusal of entry or removal without refund. Follow the reasonable instructions of our personnel and authorised third parties at all times.
2. You have a duty to take reasonable steps to ensure your own safety, considering any medical conditions. Behave safely and do not disturb other users.
3. If we consider behaviour unsafe, believe you are under the influence of drugs/alcohol, disregard instructions, cause nuisance or endanger others, we may remove you from the site.
4. Participants must be 13+ years old. Under‑18s require parental/guardian consent and may only participate with such consent.

4. Customers with disability

We comply with applicable laws relating to provision for customers with disabilities. If you have specific requirements, please inform us in advance.

5. Limitation of Liability

1. To the maximum extent permitted by law, we accept no liability for any direct or indirect loss or damage (including consequential or special loss) arising from use of Backyard Bootcamp, whether in contract, tort (including negligence), breach of statutory duty or otherwise. Personal belongings are brought at your own risk.
2. Nothing excludes or limits liability for death or personal injury caused by our negligence.
3. If you are a consumer, nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015, the Consumer Contracts Regulations, the Consumer Protection Act 1987, or other applicable consumer protection legislation.

For advice on your legal rights, contact Citizens Advice or Trading Standards.

6. Changes to Terms and Conditions

We may update these Terms from time to time. Where reasonable, we will inform you of material changes.

7. How We Use Your Personal Information (Data Protection)

Please see our Privacy Policy for information on how we handle your data in accordance with GDPR.

8. Regulations

We are required by consumer law to provide certain information before a contract is made. Relevant information is included in these Terms and forms part of our contract with you.

9. Complaints

We welcome feedback and aim to resolve concerns promptly. Please contact phil@backyardfitness.co.uk regarding any complaint.

10. No Waiver

No failure or delay by either party in exercising any right under these Terms constitutes a waiver of that right. No waiver of a breach constitutes a waiver of any subsequent breach.

11. Law & Jurisdiction

These Terms and any non‑contractual obligations are governed by the laws of England. Disputes are subject to the jurisdiction of the courts of England and Wales, Scotland, or Northern Ireland according to your residency.

12. Coronavirus

All COVID‑19 restrictions have been lifted in line with Government guidelines (last updated 19/08/2021). We will follow any future updates as required.

Entry Conditions

1. Follow reasonable instructions from our personnel or authorised third parties. We may vary these Entry Conditions without prior notice.
2. You must take reasonable steps for your own safety, considering any medical conditions. If you have medical concerns, consult your doctor before attending. If there is any possibility you may be pregnant, do not take part. Essential medication (e.g. inhalers/insulin) should be kept at the first aid station/launch area.
3. Please remove rings, earrings and jewellery before entering the course.
4. No pushing or shoving. Enter muddy ditches feet‑first only; no jumping/diving. Check landing areas are clear. Do not climb directly behind another participant.
5. Respect staff managing flow on equipment; their role is your safety.
6. If we consider your behaviour unsafe, under the influence, or non‑compliant, we may remove you without refund.

Rules & Regulations

• Minimum age 13. Under‑18s require parental/guardian consent.
• Assault course activities involve inherent risks including cuts, sprains, fractures, dislocations, loss of consciousness or drowning. Report any accident or injury to staff immediately.
• Follow all staff instructions. Activities may be terminated for non‑compliance.
• Do not participate under the influence of drugs or alcohol.
• Participants with certain conditions (e.g. significant back/neck injuries, epilepsy, respiratory/pulmonary issues, or other conditions affecting safe performance) should not attend.

Attendee Disclaimer & Indemnity

1. The risk of injury from activities involved in any Backyard Bootcamp event exists despite mitigation (including but not limited to sprains, strains, fractures, heat/cold injuries, over‑use injuries, animal bites/stings).
2. After opportunity to inform myself about the activities, I knowingly accept such risks and assume responsibility for my participation.
3. I will listen to and follow the safety brief provided by staff and adhere to it during participation.
4. I attest I am free from illnesses/injuries (including COVID‑19) that could interfere with safe participation and am sufficiently prepared/fit for the activities.
5. My participation is voluntary. If I observe a significant hazard, I will remove myself and alert staff immediately.
6. I consent to administration of first aid by trained staff if required.
7. Unless I notify Backyard Bootcamp prior to the session, I consent to photos/videos taken during activities being used on Backyard Bootcamp’s website and social channels.